Director of International Product Development and Optimization

ONT004 Requisition #
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The Director of International Product Development and Optimization is responsible for planning, directing and executing new restaurant product development and menu optimization. This role will partner with domestic Development and Supply Chain Management in the identification and procurement of specified approved products and ingredients to meet consumer preference demands.

May perform any or all ofthe following duties:
  • Displays outstanding leadership skills; provides coaching, guidance and development advice to a staff of approximately (1) Direct report
  • Develops menus for the international market; maintaining a 12 to 18 month new product pipeline
  • Coaches, guides and advices the Int’l Team while supporting the Int’l Product Development Manager
  • Leads the International franchise community on all aspects of menu testing and product development
  • Manages product optimization/enhancement and on-going menu review within each market/country
  • Ensures new product development activities comply with Company QA and food safety requirements
  • Develops and directs the formulation of new product recipes and preparation procedures in Company test kitchen to ensure consistency and overall product integrity
  • Develops and implements methods and procedures for monitoring projects such as preparation of records of expenditures and research findings or progress reports for an effective regional product pipeline for product calendaring.
  • Determines initial food costs and ensures the cost effectiveness in the product formulation
  • Provides technical expertise and support for food photography, live film, POP materials and packaging and assists in developing in-restaurant procedures for optimal operational performance
  • Performs other duties and/or special projects as assigned in response to changing business conditions
  • Must possess approximately eight (8) years of any combination of experience and/or education that demonstrates a commanding knowledge of food science and technology in product development/R&D, restaurant operations
  • BA/BS Degree preferred in Food Science or related field of study (chemistry, biology)
  • Must have valid passport for international travel
  • Must have project management skills with demonstrated ability to push projects to the finish line
  • Must have intermediate knowledge of Microsoft Office (Word/Excel/PowerPoint/Outlook)
  • Must have excellent knowledge of research & development methodology and the scientific process of problem solving; formulation/production of bakery, sauces and protein products experience a plus
  • Must display strong analytical and organizational skills and have the ability to identify and implement process improvement strategies with positive business results
  • Must have strong work ethics and a high level of confidentiality to ensure proper handling of sensitive information


  • International flight travel and in-restaurant/test kitchen environment
  • Sitting for extended periods of time, using telephone, typing and/or operating a computer and/or mouse
  • International travel as needed approximately 40%

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