Franchise Operations
ANA011 Requisition #
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The Franchise Business Consultant is responsible for providing support and coaching to an assigned territory of franchise/license operated restaurant locations while working as a liaison for the Company.  This position assists franchisees in an effort to maximize sales and profits and provides counsel on finances, operations standards and trademark integrity.


May perform any or all of the following duties:

  • Displays outstanding leadership skills; provides coaching, guidance and development advice to franchisees for approximately 60 franchise restaurants
  • Executes the Company’s strategic plan and marketing/operational performance standards
  • Conducts operational reviews and evaluations including assisting the franchisees in identifying business opportunities and finding solutions to sales and cost controls
  • Provides strategic operational support in the areas of service standards; product quality control; training; safety; sanitation and new restaurant openings
  • Assists with restaurant development planning and execution; including sub-market identification; site approval and kitchen design issues
  • Aids franchisees’ in developing and executing a systematic training program and provides restaurant opening assistance
  • Communicates changes in the Company’s specifications and procedures
  • Attends seminars and completes other training to remain current on industry trends
  • Participates  in company meetings, webinars and conference calls
  • Performs other duties and/or special projects as assigned in response to changing business conditions and/or requirements 

  • Must possess approximately six (6) years of any combination of experience and/or education that demonstrates a commanding knowledge of  Restaurant Operations
  • BA/BS Degree preferred
  • Must have a valid Driver’s License and an acceptable DMV report
  • Must have a demonstrated track record of meeting operational goals; standards; building sales and maximizing profits
  • Must have the ability to determine expectations, measures effectiveness in processes, enforce quality standards and meet commitments
  • Must have excellent problem resolutions skills and the ability to maintain relationships
  • Must display strong analytical and organizational skills and have the ability to identify and implement process improvement strategies with positive business results
  • Must have strong work ethics and a high level of confidentiality to ensure proper handling of sensitive information
  • Corporate Office fast paced, high volume of activity and a deadline driven environment
  • Sitting for extended periods of time, using telephone, typing and/or operating a computer and/or mouse
  • Travels as needed approximately seventy-five (75) %

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