Training & Development
ANA018 Requisition #
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The Franchise Training Consultant is responsible for providing all training, development and education services within their assigned franchise area.


May perform any or all of the following duties:

  • Partners with the VP/Director of Franchise Operations and Franchise Business Consultants to determine training needs
  • Analyzes training and development opportunities, determines strategic training solutions that support our franchise operations
  • Designs training strategy plans that meet established timelines and budget parameters
  • Conducts training, development and education sessions; evaluates their effectiveness and provides feedback, training materials, tools and programs to the appropriate franchise personnel
  • Determines training support activities to support business needs
  • Plans, directs and coordinates the training for new restaurant openings and new product roll out
  • Demonstrates excellent oral and written communication skills; communicates effectively with various contacts (internal and external)
  • Consistently exercises independent judgment and discretion in matters of significance
  • Attends seminars and completes other training to remain current on industry trends
  • Participates  in company meetings, webinars and conference calls
  • Performs other duties and/or special projects as assigned in response to changing business conditions and/or requirements 

  • Must possess approximately three (3) to five (5) years of experience in a General Manager or multi-unit supervisory role. Field Training experience in retail/restaurant organization is preferred
  • BA/BS Degree preferred
  • Must have a valid Driver’s License and a acceptable DMV report
  • Must be able to pass a credit check
  • Must be proficient in all Microsoft Office programs including Word, PowerPoint and Excel
  • Must have excellent presentation skills
  • Must have outstanding interpersonal relationship building and employee coaching skills
  • Must be able to handle multiple projects simultaneously and accommodate shifting business priorities
  • Must display strong analytical and organizational skills and have the ability to identify and implement process improvement strategies with positive business results
  • Must have strong work ethics and a high level of confidentiality to ensure proper handling of sensitive information
  • Home Office fast paced, high volume of activity and a deadline driven environment
  • Travels as needed approximately (25)%

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