Restaurant Profitability Coach - Kuwait

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Operations
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FRA03B Requisition #
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Role Summary
 
Will provide in-region counsel and advice to franchisee’s operating in the Middle East and Africa on all aspects of restaurant operations for the purpose of maximizing sales and profits and ensuring the franchisee’s meet their obligations to Hardee’s Restaurants LLC, including but not limited to marketing, financial, operational and trademark integrity.  Provides operational support in the areas of service standards, product quality control, training, safety, sanitation, new product rollouts and new restaurant site selection and openings.
 
Responsibilities
  • Coordinate support from Marketing, QA, SCM and Development functions as required.
  • Operational review and evaluation including assisting the franchisee in identifying business opportunities and improving sales and profitability.
  • Review proposed new sites and advice on project planning.
  • Manage new product and equipment rollout logistics and training to meet Marketing Calendar timelines.
  • Monitor and assist franchisee where needed with procurement activity.
  • Provide restaurant opening assistance and training and communicates changes in Hardee’s specifications and procedures.
  • Assist franchisee with restaurant development planning and execution, including sub-market identification; site approval and kitchen designs.
  • Ensure franchisee’s implement planned marketing, development and operating improvement programs.
Metrics
  1. Achieve yearly development & new openings objective
  2. Implement planned operation, training, marketing and development improvement programs
  3. Operation review & Assisting the franchisee in identifying business opportunities and improving sales & profit.
Critical Skills/Knowledge
  • Strong leadership, communication, business planning and training skills.
  • Strong oral and written communication skills.
  • A good understanding of general business finance and strong P&L analysis skills.
  • Experience in field-level execution and operational programs and restaurant development.

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