Information Technology
FRA0DC Requisition #
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Minimum Requirements

·       Bachelor’s degree in Computer Science, Management Information Systems, or a related field.

·       15+ years of Information Technology experience.

·       5+ years of experience in solution architecture for larger organizations.

  • Retail industry experience preferred.
  • Proficiency in at least one or more .NET (framework) languages.
  • Technical knowledge at the solutions level, including POS (front-of-house), back-of-house, IT infrastructure, Network infrastructure, Virtualization, Backup/Business Continuity, and Cloud-based Platforms (MS Azure or Amazon Web Services).

Additional Requirements

  • Knowledge of the consultative solutions process throughout the solution development life cycle (both Agile and Waterfall), from assessment, business analysis, solution design, and cost-benefit analysis.
  • Strong communications and analytical skills; capable of building trust with business leaders and key stakeholders in the process of designing IT solutions which support business needs.
  • Effective relationship-building and collaboration skills.
  • Ability to review, and/or develop a high-level Scope of Work, proposed schedule and ability to participate in IT project status reviews and checkpoints.
  • Commitment to customer service and to resolving client satisfaction issues in a timely manner.

·       Commitment to continuous learning and re-skilling with appropriate training and professional development.


Bonus Points

·       Operations experience in the Casual Dining or Quick Service environments



Reports to:  Director, Corporate Applications

Collaborates with: VP Restaurant Technology, Director Restaurant Technology, Digital Menu Manager, Manager Restaurant Technology Help Desk, Manager, Restaurant Technology Configurations, Mgr. Quality Assurance

People Manager or Individual Contributor:  Individual Contributor

% Travel: approximately 15%


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