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Operations
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FRA0DK Requisition #

POSITION SUMMARY

The District Manager is responsible for the performance of the Restaurant Management Teams (General Managers, GMTs/GMITs, Shift Managers & Shift Leaders).  This role ensures all employees are performing their job responsibilities and meeting expectations in all areas of their job descriptions.

 

ESSENTIAL FUNCTIONS

May perform any or all of the following duties:

      Ensures each Restaurant Management Team consistently provides a quality product and customer service experience that delivers total Guest satisfaction

      Continuously works to improve the skills, knowledge and morale of General Managers and GMTs/GMITs.  Works through the General Manager and GMT/GMIT to ensure all employees receive the necessary training to perform their duties

      Maximizes financial performance and profit

      Ensures that business and personnel practices are within the law and consistent with Company  policies and procedures

      Models and encourages Company shared values

      Demonstrates excellent oral and written communication skills; communicates effectively with all levels of internal and external management

      Attends training to remain current on industry trends

      Participates  in company meetings, webinars and conference calls

      Performs other duties and/or special projects as assigned in response to changing business conditions and/or requirements

POSITION QUALIFICATIONS/CORE COMPETENCIES

      Must possess approximately five (5) to seven (7) years of any combination of experience and/or education that demonstrates a commanding knowledge of  restaurant operations (preferably QSR)

      BA/BS Degree preferred

      Must have a Valid Driver’s License and an acceptable DMV report

      Must have reliable transportation with proof of insurance

      Must have basic knowledge of computers

      Must have financial/analytical aptitude including planning, budgeting, scheduling and P&L management experience

      Must have excellent planning and time management skills

      Must have team building skills

      Must have investigative and problem solving skills

      Bi-lingual skills are a plus

      Must display strong analytical and organizational skills and have the ability to identify and implement process improvement strategies with positive business results

      Must have strong work ethics and a high level of confidentiality to ensure proper handling of sensitive information

 

WORK ENVIRONMENT

      Corporate Office fast paced, high volume of activity and a deadline driven environment/ Fast paced environment working with kitchen equipment in tight quarters

 

PHYSICAL DEMANDS

      Sitting for extended periods of time, using telephone, typing and/or operating a computer

      Sitting and/or standing for long periods of time at workstation or in restaurants

      Travels as needed approximately zero (50)%

 

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