📁
Operations
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FRA0D6 Requisition #
POSITION SUMMARY
The Operations Coordinator is responsible for providing administrative and project management support to the Restaurant Excellence and Field Operations teams.  This role reports primarily to the Chief of CKE Restaurant Excellence.  Additionally this position will be the primary support for the field Operations Vice presidents as well as the broader Restaurant Excellence team.  As such this position must maintain confidentiality and exhibit a professional demeanor at all times.  The ability to effectively multitask, prioritize and support multiple stakeholders is critical to the success of the role.  

ESSENTIAL FUNCTIONS
May perform any or all of the following duties:
Assembles and prepares information needed for meetings for the REX team and Field Operations
Ability to work with CKE partners on projects that impact guest recovery 
Processes all departmental invoices with proper coding and approvals per policy for Operations Leadership team
Support Ops leadership team by tracking key projects and milestone events 
Schedules meetings and maintains supervisor and/or department calendars
Schedules and coordinates travel arrangements for Ops leadership team (VP and Director upon request)
Processes expense reports and audits accuracy of incurred expenses to corresponding receipts (VP and Director upon request)
Answers, screens and directs incoming calls for department and distributes accordingly
Prepares or edits PowerPoint presentations and Excel spreadsheets as needed  
Demonstrates oral and written communication skills; communicates effectively and efficiently with various contacts (internal and external) 
Performs other duties and/or special projects as assigned in response to changing business conditions and/or requirements 

POSITION QUALIFICATIONS/CORE COMPETENCIES
Must possess approximately three (3) years of any combination of experience and/or education that demonstrates a commanding knowledge of  performing a coordinator role
AA/AS Degree preferred
Must have intermediate proficiency in Microsoft Office Suite 
Must have excellent written and oral communication skills, ability to communicate effectively with all levels of management both inside and outside of the company
Must be able to handle multiple projects simultaneously and accommodate shifting business priorities
Must be able to effectively plan and coordinate activity for Ops VP’s weekly/monthly/quarterly/yearly
Independent judgment is required to plan, prioritize and organize a diversified workload and recommend changes in office practices or procedures
Must have strong work ethics and a high level of confidentiality to ensure proper handling of sensitive information

WORK ENVIRONMENT
Corporate Office fast paced, high volume of activity and a deadline driven environment

PHYSICAL DEMANDS
Sitting for extended periods of time, using telephone, typing and/or operating a computer and/or mouse
Travels as needed approximately zero (0)%

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