Solutions Integration Engineer

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Information Technology
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FRA099 Requisition #
Job Summary
Develops and maintains CKE Restaurant Technology interfaces by providing technical solutions in support of business objectives and ongoing operations. Utilizes and communicates technical components of initiatives to applicable parties. 

Responsibilities
Collaborates with cross functional teams (both business users and IT professionals) to help elaborate and define business requirements for any hardware and software integration activities.
Develops technical design documents describing how restaurant technology components connect and work together.
Provides technical expertise to all internal CKE teams.
Works on developing cutting edge technology solutions.
Troubleshoots, identifies, and helps define solutions for performance issues with any existing systems. 
Designs, develops and helps organize any integrations where multiple third parties will need to be engaged.
Provides production support for existing systems and works on new development initiatives.
Mentors engineers who are scripting install packages for deployment to hardware solutions.
Develops integrations to new hardware platforms.
Collaborates with third party vendors and operations teams to integrate new technology platforms in restaurants.
Provides hardware and software expertise when negotiating new contracts with vendors.

Minimum Requirements
BS Degree in Computer Science or Engineering or equivalent work experience.
5-7 years of experience designing and implementing hardware Point of Sale solutions.
3-5 years of experience working with back-of-house restaurant solutions involving both inventory and labor management solutions.
3-5 years of experience using SQL skills to query, update, or delete data.
Knowledge at the operating system level of device driver updates, OS patching, and troubleshooting to determine issues with software and hardware connectivity.
Ability to write and test installation or update scripts to install hardware/software solutions.
Experience working with payment processing solutions in a PA-DSS compliant environment.
Experience in the quick-service, casual, or fine-dining restaurant environments.

Additional Requirements
3-5 years’ experience working in a Microsoft environment and developing scripts to update remote environments.
Experience working within International environments, including developing and integrating Fiscal printing solutions.
Experience with installing/patching/maintaining Microsoft at an enterprise level.
Experience with P2PE payment processing solutions.
Experience with International IT solutions.

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